HIPAA-compliant document workflows for healthcare

Every document journey, orchestrated

DocJS routes multi-party PDF forms between patients, providers, staff, and hub agents — with digital signatures, electronic prescriptions, multi-channel notifications, and a complete audit trail.

A patient enrollment form being completed in the DocJS viewer, with role-assigned fields and signatures

Patient step · sample enrollment journey · fictitious data

1The platform

One platform, both sides of the form

Coordinators design and monitor journeys in Admin. Participants complete them anywhere — no accounts, no downloads.

DocJS Admin dashboard with journey templates, message templates, webhooks, and viewer configs

Admin

Design journey templates, assign PDF fields to roles, and manage everything from one console.

  • Visual journey builder — steps, roles, notifications, and webhooks in one workflow
  • Email, SMS, and fax templates with per-role delivery and coversheet design
  • Analytics, live journey tracking, prescriber management, and role-based access
The DocJS mobile wizard guiding a patient through an enrollment form step by step

The participant experience

Each participant gets a secure magic link to exactly the fields that belong to them.

  • Guided mobile wizard or full desktop PDF viewer — same journey, either device
  • Typed and drawn signatures, camera-photo attachments, and consent capture built in
  • Passwordless access — no portals to register for, no apps to install
2How it works

From PDF to completed, audited journey

  1. 1

    Design the journey

    Upload a PDF, assign fields to roles — patient, prescriber, staff, hub agent — and define the steps, notifications, and integrations in the journey builder.

  2. 2

    Launch and route

    Each participant receives a magic link by email or SMS when it's their turn. They complete their fields, sign, attach documents, and the journey moves on automatically.

  3. 3

    Deliver and track

    Completed documents go out by email, fax, or webhook — to pharmacies, hubs, or your own systems — while analytics and audit PDFs record every interaction.

3Consent, delivery & audit

Built for healthcare from day one

Consent, identity, and delivery aren't add-ons — they're how every journey runs.

The DocJS consent review dialog requiring signature before a participant can continue

Consent & compliance

Participants review and sign required consents before they touch a form. Every acceptance is recorded, downloadable, and paired with opt-out and data-rights requests.

A DocJS magic-link email inviting a patient to complete their enrollment form

Multi-channel delivery

Magic-link emails, SMS, outbound fax with designed coversheets, and webhooks — each step notifies the right person on the channel they actually use.

Every step leaves a record

One journey, as your compliance team sees it.

journey.launchedMakana enrollment · 3 participants
email.deliveredmagic link → maria.alvarez@example.com
consent.signedterms of service · patient
step.completedpatient · fields, attachment, signature
fax.deliveredcompleted form → specialty pharmacy
webhook.firedjourney.complete → your system
4What's included

Everything a document journey needs

Role-based routing

Assign PDF fields to patients, prescribers, staff, or hub agents — each participant sees only their part.

Electronic prescriptions

eRx through Photon Health, with drug templates and prescriber management built in.

Email, SMS & fax

Templated notifications on every channel, including designed fax coversheets and inbound fax handling.

Magic-link access

Secure, passwordless links for participants — no accounts or passwords to manage.

Webhooks & API

Fire journey events into your systems, and drive DocJS programmatically with API keys.

Audit everything

Audit PDFs, event logs, and data-rights tooling keep the complete compliance trail.

See DocJS on your forms

Send us a form you route by hand today, and we'll show you the same journey running in DocJS.

or write to support@docjs.io